Payment Policy
ALL reservations will be on a pre-pay basis, including monthly-invoiced clients.
Payment is due at meet and greet consultation or within 2 days of first visit (if paying by cash, payment will be collected on first visit).
Monthly-invoiced client’s payment is due by the 15th of each month.
Accepted forms of payment are: debit, credit, ACH or cash.
If payment is not received within these time frames, your reservation will be cancelled.
Cancellation Policy
2 days (48 hours) before visit will be 100% credit to account
Less than 24 hours will be no refund or credit
Cancellations for daily visit must be made at least 24 hours prior to visits. If invoice has already been paid, client will receive credit on their account to be used the following month. If the invoice has not been paid, client will not be charged. If a visit is cancelled less than 24 hours prior to the visit, client will be charged for the visit.
Service Area
We service downtown Winter Garden, Oakland Park, Oakland and Clermont.
There will be an additional service charge for homes outside these areas ($2 per mile).
